My Resume

Elisabeth A. Hubert

Hubert Experience Design, New York, NY
(c) 914-799-1622 (e)lis@elisabethhubert.com
Work Samples – password: hubert22

Summary

High performing user experience consultant with a record of achievements in creating digital strategies and designs that aim to enhance the experience of products and services. Looking to help businesses better understand their users, define their web and mobile strategies and make their web and mobile services easier, more meaningful and more enjoyable to use. Strong team leadership, creative thinking, communications and customer service skills applied to improving user satisfaction and customer retention.

Services & Deliverables

  • Experience/Digital Strategy
  • User Interview, Research & Analysis
  • Stakeholder Interviews
  • Competitive Analysis
  • Heuristic Evalutaion
  • Usability Testing
  • Concept Models
  • Personas
  • Scenarios
  • Feature Lists & User Stories
  • Influence and Consultation
  • Information Architecture
  • Interaction Design
  • Card Sorting
  • Relevant Professional Experience

    Future Insights
    Advisory Board Member                                                2012 – present
    Responsible for identifying, recommending and connecting with potential new talent and topics for upcoming Future Insights events. Talent and content would look to educate and inform the web design and development communities in regards to current and upcoming trends in the industry.

    8coupons, New York, NY
    Chief Experience Officer                                           2011 – 2013
    Responsible for bringing the user perspective forth in both the product strategy as well as product development of 8coupons.com by organizing and conducting all hands on deck strategy and prioritization workshops, instituting a design research framework, as well as enhancing and focusing product development using customer research feedback and company and technological priorities.

    The EGC Group, Melville, NY
    User Experience Consultant                                      2011 – 2012
    User Experience consultant responsible for leading the homepage redesign effort to unify the web experience for Brother.com by creating and instituting the redesign project process, employing user experience methodologies to create competitive analysis, personas, information architecture, and design concepts, interviewing, selecting and overseeing third party testing resource that recruited and tested 60 participants across 6 continents, and integrating user research into the iterative design of international homepage.
    Clients: Brother

    Naviscent, San Carlos, CA – Work Samples
    User Experience Consultant                                                   2011 – 2012
    Consultant responsible for creating & leading digital strategy direction for NBC Universal internal application by conducting stakeholder interviews, collaborating with visual designer, and leading final presentation to internal executives that explained and evangelized the digital strategy as well as the need for user experience projects.
    Clients: NBC Universal, Viacom Media Networks

    8coupons, New York, NY
    User Experience Consultant                                          2011
    User Experience and usability lead responsible for the testing and redesign of 8coupons.com.Completed this effort by leading stakeholder and business interviews, developing high-level personas, employing user research and testing methods, and partnering with visual design, business and technology resources.

    Moment Design Inc., New York, NY – Work Samples
    User Experience Consultant                                  2010 – 2011
    Experience Design consultant responsible for conceptualizing and designing mobile applications and websites for ESPN Mobile and espnW. In this role I, utilized experience design expertise to create an iPad application that successfully extends the TV broadcast experience, created visual outputs as well as facilitated sessions with product leads in order to evaluate business ideas and prioritize product features for espnW brand, led the experience design process for phase 2.0 of the espnw.com redesign, and conceptualized, sketched, wireframed and presented new designs to espnW & ESPN Mobile teams in order to receive client feedback and sign off.
    Clients: ESPN, espnW, NBA.com

    Critical Mass, Calgary, Alberta, CA – Work Samples
    Freelance Information Architect                                            2009
    Designed innovative user experiences for Fortune 100 client, att.com, to bring the site in line with current and future user and business needs. Partnered with individuals across the organization ranging from account management to sales and support to ensure requirements and needs were defined and designed for.
    Clients: AT&T

    Weight Watchers International, New York, NY – Work Samples
    Information Architect                                               2008 – 2009
    Operated as full time creative subject matter expert for the Plan Manager Application, the highest visited portion of weightwatchers.com. Created designs which resulted in the highest month for new online sign ups to date.

    Speaking Engagements

  • Interaction Design Beyond the Interface – Full Day Workshop: Future of Web Design NYC 2012; Future of Web Design Prague 2012
  • The Future of UX – Killing the Wireframe Machine: Future of Web Design NYC 2012; Future of Web Design Prague 2012
  • Learn the Business Behind the IA Business: IA Summit New Orleans, 2012; The Big Apple Redux NYC, 2012
  • How Being a Jock Makes a Better Interaction Designer: Interaction 12 Dublin, 2012
  • Wonderful Web App UX: Future of Web Design NYC, 2011
  • Agile’s Secret Step… Discovery: Midwest UX, 2010; The Big Redux, 2010
  • Professional Affiliations

  • Astia – Advisor
  • Information Architecture Institute – Member
  • Interaction Design Association (IxDA) – Local Leader
  • UX Awards 2013 – Juror
  • Education

    University of Connecticut, Storrs, CT
    B.S, Business Administration
    Major: Management Information Systems

    Complete Client & Employer List

    Design Agencies
  • Big Fuel
  • Catalyst Group
  • Critical Mass
  • EGC Group
  • G51 Studio
  • LBi
  • Moment Design, Inc
  • Naviscent
  • Noise
  • RAPP
  • Simply Interactive
  • Solvate
  • eCommerce
  • 8Coupons
  • Light & Motion
  • Health & Wellness
  • Cookbook Create
  • Meditation.com
  • Weight Watchers International
  • Media & Entertainment
  • AnyClip
  • Fanlime
  • Nabewise
  • Financial Services
  • USAA
  • The Hartford
  • Publishing
  • John Wiley & Sons
  • Real Estate
  • dealQ